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| Piratesrock Wholesale Shipping & Returns |
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Wholesale Terms
Piratesrock Wholesale has a $100 minimum order policy (not including shipping). Any orders under that amount will have a $10 charge applied to it. We accept VISA, Mastercard, Discover, & American Express. We do not accept personal checks or money orders. Our business hours are 9:00AM to 6:00PM PST.
Shipping Policy
Piratesrock Wholesale ships mostly everyday Monday through Friday with Federal Express Home Delivery or Ground (for business addresses), Express Saver, 2 Day Air, Standard Overnight, and Priority. We also offer United States Postal Service Priority Mail. Piratesrock Wholesale does not ship on national holidays, when the post office is closed. We also are closed Christmas Eve. Once an order is placed your package will ship within 3-5 business days. Only Fedex Express Saver, 2 Day Air, Standard Overnight, and Priority orders will ship same day, if ordered before 12 PM PST Monday through Friday. Once we ship, Fedex Home Delivery or Ground takes 2-5 days, Express Saver takes 3 Days, 2 Day Air takes 2 Days. Standard Overnight is an overnight service delivering by 3pm the next day (later for rural areas), and Fedex Priority by 10:30 am the next day (later for rural areas). For Fedex shipping, we do not offer Saturday delivery (Next Day orders placed on Fridays before 12 PM PST will arrive on Monday). USPS Priority Mail takes 2-3 days, and Parcel Post 2-9 days. If you need your order by a certain day, please let us know and we will do our best to accomodate you. We cannot be responsible for incomplete or partial addresses resulting in a package being returned to us.
Backorders ship automatically unless specified by the dealer. Prices are subject to change without notice.
Returns & Exchanges
If you need to do a return or exchange, please call us at 503-922-1119.
International Duties/Taxes
Due to the fluctuating nature of duties and taxes imposed on packages shipped internationally, we cannot be responsible for these.
E-Checks
Any order paid via e-check will ship after it clears.
Bounced Checks
There will be $25 fee for all bounced checks.
Please feel free to contact us for any reason as we aim to please you, our customer. Contact us here.
Piratesrock Wholesale
2809 NE Martin Luther King Blvd.
Portland, OR 97212
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